Interpreter access

CNA
Communication
Multiple choice
Difficulty 3 of 5

Question

A resident and nursing assistant do not share a language. The assistant needs to discuss the resident’s preferred morning routine. What should the assistant do?

Arrange a medical interpreter through the facility.✓ Correct

An interpreter helps both people communicate.
Use gestures alone for the whole discussion.✗ Incorrect

Gestures alone may not convey the resident’s preferences.
Skip the discussion and choose a routine.✗ Incorrect

This bypasses the resident’s preferences.
Use an English handout as the only communication.✗ Incorrect

An English handout does not resolve this language barrier.

Answer

A. Arrange a medical interpreter through the facility.

Rationale

Language assistance can make the resident’s preferences accessible to the care team. Use the facility’s interpreter resources.

RememberUse an interpreter when language is a barrier.

Sources

Sources marked “Adapted from” are licensed under CC BY 4.0. We changed the material: its facts are rewritten into an original question, answer options and rationale. The original authors and publishers do not endorse SwipeExam.

Adapted from Open RN Nursing Assistant: Chapter 1: Communicate Professionally Within a Health Care Setting Open RN (Chippewa Valley Technical College) · License: CC BY 4.0 · Retrieved November 2, 2026 · THE COMMUNICATION PROCESS › Overcoming Communication Barriers · 2022
Providing CLAS U.S. Department of Health and Human Services · License: US government work (public domain) · Retrieved November 2, 2026 · Page 2

Last verified: November 4, 2026 2 independent automated checks Question cna-c-00519, version 1

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